Dog boarding · Helotes, TX
The Palms Pet Resort & Spa
Rates not listed — call for current rates.
About The Palms Pet Resort & Spa
The Palms Pet Resort & Spa in Helotes, TX is a veterinarian-directed facility staffed 24/7/365 offering dog and cat boarding, grooming, training, and daycare. The resort features spacious indoor and outdoor play areas, including a 1,500-square-foot indoor playroom and 8,000-square-foot outdoor yard, with services directed by Dr. James R. Peterson, DVM.
Rates & hours
- Hours
- Mon-Fri 7am-6pm, Sat 8am-3pm, Sun 3pm-5pm
- Cat boarding
- Grooming add-on
- Indoor/outdoor runs
- Supervised playgroups
- Vet on site
Good to know
- Boarding
- Yes
- Daycare
- Call to confirm
- Hours
- Mon-Fri 7am-6pm, Sat 8am-3pm, Sun 3pm-5pm
- Rate
- Not listed — call
- State license
- Not on file — varies by state
- Last verified
- June 2026
Good to know
Frequently asked questions
What are your reception hours?
Reception hours are Monday–Friday 7 a.m.–6 p.m., Saturday 8 a.m.–3 p.m., and Sunday 3 p.m.–5 p.m. (pre-paid scheduled check-outs only). The facility is staffed 24 hours a day, 365 days a year.
Do you board cats as well as dogs?
Yes, The Palms boards both dogs and cats. Dogs stay in spacious luxury suites and cabanas, while cats stay in kitty condos, all with around-the-clock care.
What amenities are included in daycare?
Doggie PlayCare includes indoor and outdoor play in a 1,500-square-foot indoor playroom with cushioned rubber flooring and an 8,000-square-foot outdoor play yard. Daily activities include indoor and outdoor play, pool time, lunch (if requested), and nap time, with direction from certified staff.